ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Ben Maines Air Conditioning, Inc., we know that choosing a company you can believe in to complete AC repair in Longview is important. We get how important it is to find a dependable company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can provide? A trustworthy company that can do AC repair should have a list of references they’ll readily provide you. Call these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Ben Maines Air Conditioning, Inc. a call at 903-758-0701. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.