What to Look for in an AC Repair Technician07/08/2015 Get ready to get your shorts out of storage, the weather is absolutely heating up here in Longview. Your AC is going to be in for a workout this season. If you haven’t already, it’s a wise idea to have an AC repair professional chosen and suitably vetted before your AC has any problems surviving an incoming heatwave. It would be nice if you could just choose the first number out of the phone book and have confidence that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate situation. We don’t want to leave you sweating a crooked repairman or the heat so the team at Ben Maines Air Conditioning, Inc. has some warning signs to look out for that let you know you may be dealing with an unreliable company. 1) Requesting Full Payment Before Starting Work A trustworthy company will provide you with an estimate before beginning any work. Any company requesting payment prior to starting work should set off the alarm bells. Another sign of a shady company is asking for payment in cash. This could lead to frustrations down the road having your problem fixed correctly or completely. 2) Quotes a Cost Prior to Inspection A technician may have an educated guess of what is going wrong with your air conditioner just by talking with you, but they won’t know for certain until they have actually inspected your system. Choose a company that will provide you with an estimate only after conducting an inspection. 3) Refuses to Put it in Writing If you’ve viewed even 5 minutes of a court show on TV, you know it doesn’t count unless it’s in writing. This is non-negotiable. If a company isn’t willing to put the work and charges into writing, don’t trust them to accomplish the work. By getting a signed contract preceding the work you’re ensuring that you and your contractor are on the same page and you’ll have no unanticipated costs after work has been completed. 4) They aren’t licensed Not every state requires that contractors are licensed, but a great number of them do. You can easily search online and see if licenses are required where you live. If you reside in a state that requires licensing, by choosing a licensed company, you’re safeguarding yourself from a company that uses unqualified workers. And any complaints or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s usually a reason for that and you’ll want to stay away. These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Longview area. The pros at Ben Maines Air Conditioning, Inc. are ready to get the project done right and earn your trust. Give us a call at 903-758-0701 or set up an appointment up with us anytime using our online scheduler.