man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump troubles in Longview during the colder seasons, when they’re required to keep you warm. While you know the team at Ben Maines Air Conditioning, Inc. will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to double check a repair is needed and save yourself some expenses if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound ridiculous, but make sure everything is switched “on”. We’ve been to more than a few calls only to discover the thermostat or the heat pump itself is switched off.
    • Check your thermostat to guarantee it’s on, set to the correct temperature and isn’t switched to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re hesitant about where it is) and test your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t turned on, go back to your thermostat.
    • If it’s a programmable model, make sure it’s revealing the accurate time. If it thinks it’s morning when it’s in fact night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is an impasse causing your furnace to fail?
    • Check your air filters to make sure they’re not blocking things up.
    • Do you have any blocked ducts, vents or cool air intakes?
    • Are all supply registers accessible?
    • Is your exhaust flue clear?

If you’ve gone through this checklist and you’re still without heat, call Ben Maines Air Conditioning, Inc. at 903-758-0701 or set up an appointment online and we’ll get your home back to the welcoming and cozy place it should be.