HVAC Contractor

How to Choose an HVAC Contractor in Longview

No major decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to find a contractor that will listen to you and ensure they are meeting all your home comfort needs.

HVAC installation isn’t a good candidate to be a DIY project. It’s important to secure a contractor that is highly skilled in a number of areas. They will figure out your home’s load calculation, pull permits to make sure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get subpar performance from your system.

The team at Ben Maines Air Conditioning, Inc. have put together some questions to ask to guide you on your quest of finding your ideal HVAC contractor.

Do they have references or referrals?

When deciding to work with a company they should be able to furnish you with a list of recent customers that can authenticate the quality of their work. Once you receive that you can call and inquire about their recent HVAC projects, if they are happy with the results and if they would choose the company again in the future.

You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will enthusiastically provide you with referrals.

One other option is asking for the help of your friends on social media. These recommendations are coming from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.

Are they NATE-certified?

If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.

Are they properly licensed and insured?

Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A short online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.

When to ask these questions?

The best time to locate a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s running properly and get your yearly maintenance scheduled to keep it running properly.

A relationship built on trust and experience is important to us at Ben Maines Air Conditioning, Inc. in Longview. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 903-758-0701 or set up an appointment with us using our online scheduler.